Travel expense management platform
UI
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UX
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Design System
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Team leading
Design for complex enterprise product · 2018–2019 · Mindento, B2B SaaS expense management platform
Create a cross-platform system for managing travel expenses that simplifies complex business processes and improves user efficiency and support compliance. Aimed for enterprise expenses transformation. B2B, SaaS product.
• I delivered UI main concepts and coordinated design delivery of the main components in our team.
• I consulted the UX decisions and successfully advocated for usability testing.
• I worked closely with UX researchers suggesting solutions based on research recommendations. .
Usability testing was introduced for the first time, resulting in clearer information hierarchy and smoother navigation for professional users. A design system was created.
• How to design within technically complex, data-heavy systems that merge financial logic, workflows, and UX design constraints.
• Never to assume that domain experts always understand domain terms — Mindento showed me that specialist users can struggle with terminology more than we could expect.
• Working with HR / FinTech payroll domains: multi-step approvals, compliance constraints, and cross-system integrations.
